Contact information
At TrolleyKeyToken, we’re here to help and make your shopping experience as smooth as possible.
If you have any questions about your order, shipping, or our products, feel free to reach out to us anytime.
Customer Support
📧 Email: support@trolleykeytoken.com.au
We aim to respond to all enquiries within 24 hours (business days).
What You Can Contact Us About
You can reach out to us for:
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Order status and tracking updates
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Damaged or missing items
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Shipping and delivery questions
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General product enquiries
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Refund and policy-related questions
Before You Contact Us
To help us assist you faster, please include:
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Your order number
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The email used at checkout
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Any relevant details or photos (if applicable)
Support Hours
Our support team is available:
🕒 Monday – Friday: 9:00 AM – 5:00 PM (AEST)
We may take a little longer to respond on weekends or public holidays, but we’ll get back to you as soon as possible.
We appreciate your patience and look forward to assisting you!